TOTAL SAFETY CULTURE

Despite what you may have read in an article posted on UPOnline " Twin Cities TSC Gains Support of All Crafts " , the Twin Cities Service Unit have 4 transportation locals/divisions and all have chosen not to participate in the TSC. The article was false and misleading. In this article TCSU means Eagle Grove, Altoona, Adams, Mason City, Itasca and Des Moines, NOT the Twin Cities. We are at the doorstep of the regime and we are not endorsing nor participating in TSC.

BLET Division 333 voted unanimously not to be involved in this new TSC program because we feel it shifts responsibility for maintaining a safe workplace from management to workers. The theory behind TSC is that almost all injuries are caused by worker unsafe acts. Instead of assuming the responsibility for providing a safe workplace, management tries to shift the blame for accidents and injuries onto employees. We also feel that TSC not only blames the worker for unsafe working conditions, it often pits worker against worker. We will continue to oppose any program that starts with the idea that employees are the cause of accidents and injuries.

Our position is that the carrier should focus on identifying hazards and eliminating or reducing them, not implementing programs showing workers how to work around hazards that shouldn't be there in the first place. Instead of the carrier fixing a hazard, we are encouraged to duck, dodge, tip toe, lift safely, and wear personal protective equipment around the hazard. Brainwashing us to believe that it’s our fault if we do get injured, it’s our fault for not working carefully enough around the hazard. The TSC program gives the carrier a free pass when it comes to being responsible for creating a safe workplace.

Discipline has already become carriers preferred response to worker injury. Workers face getting pulled out of service and fired when they report injuries to determine what "unsafe behaviors" they were engaging in. Workers avoid harassment, ridicule, inquisitions and discipline, by ceasing to report accidents and injuries. When injuries aren't reported, hazards don't get identified or corrected.

TSC also undermines union efforts to address hazardous workplace conditions through concerted action. As we have already seen in our own union TSC inhibits solidarity among the workforce. Workers are assigned to watch, analyze and document what your fellow workers do right and wrong. In behavior observation programs, the primary safety problem that needs fixing is the conduct of your union brothers and sisters. Workers do not like having the boss or anyone else looking over their shoulder. Rather than focusing worker attention on organizing collectively to fix the workplace, behavior based programs have workers target each other for individual change.

 


Documents on Behavioral Safety Programs

US House of Representative Committee of Education - Underreporting of Workplace Injuries

Blame the Worker - The Rise of Behavioral-Based Safety Programs

Behavioral-Based Program

Anti-BBS Program Slideshow

Bargaining over Injury Discipline Policies

AFL-CIO fact sheet, "Safety Incentive and Injury Discipline Policies

The Steelworker Perspective on Behavioral Safety

It's the Hazards, Stupid

Why FELA is important ..... Don't buy into the "unsafe worker myth"

 


Links on Behavioral Safety Programs

http://www.safetyperformance.com/Resources/Articles.asp

http://ohsrep.org.au/index.cfm?section=12&category=106

http://www.hazards.org/bs/hazardsbriefing.htm

 


Nancy Lessin video on Behavioral Based Programs

 


TOTAL SAFETY CULTURE TAKES PRIORITY

 

 

 

 

 

 

This is where bulletins used to be posted.

This is where they are now.

It was reported to the "Safety Hotline" on May 14th that Total Safety Culture has removed important BNSF - CP and CN Bulletins and replaced them with TSC posters. These important bulletins have been thrown in a pile near one of the computer terminals.  The response from local management is that the yard office is being remodeled. As of May 25th.............they are still in a pile, and apparently not current.

This sends a clear message from local management what their priorities really are. Instead of important and critical information concerning train movement over foreign railroads taking priority, we have posters of water bottles that were deliberately thrown on a rug for sake of a picture. If posters and pictures are going to take priority, why not take REAL pictures of the hundreds of REAL hazards in the Twin Cities Service Unit. 


FIX THE HAZARDS

RWU continues it's campaign to fight behavior based safety on our nations railroads, such as Union Pacific Railroads total safety culture program. Behavior based safety like TSC blame workers for accident instead of removing the hazards that led to the injury in the first place. Tell the bosses just how you feel and get one of these new pins! Send us self addressed stamped envelope and we will send you one for free! Send mail to Railroad Workers United, P.O. Box 1053, Salem, IL 62881 ATTN: Hazards Pin

.Hazards Pin
 


Railroad Workers United Organizes Vote No campaign

Railroad Workers United Organizes Vote No campaign on Union Pacific's Total Safety Culture 

Railroaders and Unions need a real safety program, not "blame-the workers" safety programs!
For those of us employed by the railroad we have seen many programs implemented by management come and go. The new flavor of the month for Union Pacific TE&Y employees is the system wide implementation of a behavioral based blame-the worker safety program knows as Total Safety Culture, TSC for short.

 Blame the workers safety programs include:
• Behavior-Based Safety
• Safety Incentives
• Injury Discipline

BBS (behavioral based safety) programs shift the responsibility for hazards that exist in the workplace away from the employer and place the blame on the worker for unsafe acts. Nowhere in TSC is there a place for management accountability in terms of hazards that exist in the workplace or a place for correcting them. What TSC never recognizes is the fact that, "All workplace injuries are a result of exposure to hazards. There are NO exceptions!" Instead TSC looks at things like PPE (personal protective equipment) such as safety glasses, earplugs, communication, body mechanics, training, environment and awareness. TSC in no way initiates the removal or lessens the exposure to hazards. The use of PPE is the least effective way of avoiding hazards on the job, in TSC however it takes center stage. The best way to avoid injury in the workplace is using the "Hierarchy of Controls."


Hierarchy of Controls
Most Effective 1. Elimination or Substitution
2. Engineering Controls
(Safeguard technology)
3. Warnings
4. Training and Procedures
(Administrative Controls)
Least Effective 5. Personal Protective Equipment


Unfortunately in BBS programs like TSC elimination or substitution of hazards is considered least effective. In the diagram to the left the most effective way to deal with hazards is clearly "Elimination or substitution." TSC would place PPE as the #1 way of avoiding injury and turns the hierarch of controls upside down. With TSC, "why eliminate the hazard when you can simply buy personal protective equipment?" Historically as we look back, railroaders remember conditions that previously existed that have been eliminated. For example the "link and pin" method of coupling freight cars together. Surely this method of connecting freight cars left thousands without fingers and hands. No more is the "footboard" which undoubtedly led to the injury or untimely death of many switchmen. No longer do brakemen walk the tops of cars to tighten hand brakes. Reduced are our hours of service from the sixteen hour day to the twelve. Employees in the car shop are aided by advancements and pneumatics and rigging that reduce lifting strains and injuries. The simple fact is that elimination of hazards and the substitution for previous risk exposure are in part what lead to real safety in our work environments.
TSC is the brainchild of Psychologist E. Scott Geller and Safety Performance Solutions. To provide some insight into how Mr. Geller thinks, here is a quote from him while speaking at the NACOSH (National Advisory Committee on Occupational Safety & Health) in Washington, D.C. on April 9, 1997, "So putting up a guard might encourage them (workers) to get closer to the hole that's being guarded, or encourage them to take more risks because of the extra perceived safety by that guard."

TSC has another insidious aspect as well; it provides perks for our fellow workers who implement it. For example, time off the job away from the work that the individual would normally do in their craft. How seductive this is must be, to have a 9-5 job Monday through Friday, in an air-conditioned office. This is surely a far cry from a life lived on call, working in extremely cold or hot climates with time spent away from family and friends. Working in the dirty environment of the car shop, the right of way or any of the work environments our respective railroad crafts work in. It provides access for the TSC implementers to "the back office," and the managers who are there. TSC degrades rank and file solidarity in a major way. Union members are co-opted to be a tool of the company instead of working for their own craft union towards building a real union based safety program.

RWU and its members seek to provide an alternative to TSC. In place of TSC we are building a movement towards a principled union based safety program such as the following:

FUNDAMENTAL PRINCIPLES OF A UNION APPROACH TO SAFETY & HEALTH

• Injuries and illnesses are a result of exposures to hazards
• Labor and managements goals differ
• Union only mechanisms to protect our interests
• Worker and union involvement in every aspect of program
• Union representatives need time, access and resources

The union approach to worker safety is far different from that of management's. Elements of a union based program would include a real commitment from management in any agreement, worker and union involvement, hazard identification and assessment, hazard prevention, elimination and control, worksite inspections and incident investigations as well as the evaluation of the effectiveness of the program and medical care. The mechanisms unions can use for this are as follows. Health and Safety committees (union only & joint), procedures to shut down hazardous jobs, the right to refuse unsafe work, mechanism to review workplace changes, measure hazards and control efforts (not just reported injuries), training and education.
The rank and file members of the various crafts on the Union Pacific Railroad will soon be exposed to TSC. It is time that our various craft unions become involved in union based safety program that:

 • Identify the root cause of injury and illness
• Communicates problems to a Union Health & Safety Committee
• Files health and safety grievances when needed
• Refusing hazardous or unsafe work
• Honesty and accurately reports injuries or illnesses
• Identifies managers who are not addressing health and safety problems

Remember health and safety is a mandatory subject for bargaining! There are documented cases where management refused to bargain over the implementation of BBS and the union won! For example, in an unfair labor practice charge filed by the American Postal Workers Union (APWU) - Philadelphia Local - the National Labor Relations Board supported the unions position that management must bargain with the union over a safety program which affects its members. RWU is currently hard at work looking at the RLA and how unions can bargain over TSC instead of merely accepting it.

In short TSC focuses on ways to identify workers who are behaving "unsafely" and coax, cajole and/or threaten them into behaving safely on the job, while ignoring the job hazards that can cause workers to be injured or made ill. TSC ignores the fact that all workplace injuries and illnesses are caused by workers' exposure to hazards and hazardous conditions on the job. TSC focuses on railroad employee behavior NOT where it should be - on fixing workplace hazards. TSC condemns railroad workers as the problem while never asking "why" in regards to real safety. Railroad companies like behavior-based approaches because management is taken off the hook for fixing hazards.
Issues like adequate staffing levels, limits on extended work hours, humane work load and the pace of work are not even considered. The solidarity of union power is weakened, to the delight of management. Behavior-based safety is a win-win proposition only for rail carriers, while for railroad workers and our unions, the opposite is true. Behavior-based safety programs focus attention away from hazardous workplace conditions and thwart hazard identification and control efforts, with harmful and tragic results.
Instead of TSC, Railroad Workers United recommends that unions redirect the focus towards building real union safety programs that work and holding management accountable for their action or lack their of.

Total Safety Culture is a sham with a hidden agenda!

Even in cases where a behavioral safety program is implemented with assurances that there will be no discipline, there are several problems. When workers report injuries, they often suffer inquisitions & investigations to determine what "unsafe behaviors" they were engaging in. The total emphasis for corrective action remains on promoting safe worker behavior rather than eliminating or reducing hazards.
Please join Railroad Workers United in its "Vote No to Total Safety Culture" campaign in your terminal. Show your solidarity with your brothers and sisters in all the various rail crafts by fighting against this atrocious program.


UTU Local 807 Defeats Total Safety Culture by 4 to 1 vote!


Things are hot at Union Pacific's Tucson terminal and it is not because of the weather. In July UTU Local 807 members voted 4-to-1 against participation in UP's "Total Safety Culture" (TSC) program. TSC is a behavior based safety (BBS) program that focuses on workers' behavior instead of removal of hazards in the workplace. TSC finds ways to blame workers for accidents in the workplace and also works as a union busting tool by default. If you need more information on what unions say about behavior based safety programs like TSC and why BBS programs are bad for unions and workers, there will be more information and links at the end of this article as well as tools to fight TSC in your terminal.

Starting in September of 2007, TE & Y employees working at Union Pacific's Tucson, Arizona terminal were notified they were to attend one day of classroom training on UP's newest idea to create a safer workplace, a gimmick known as "Total Safety Culture".

Most everyone who has been through the class will tell you that they see glaring problems with the program and that they feel there is a hidden agenda, but participants in the class are often not quite sure what it is?

Those of us at RWU share similar concerns and during our founding convention in April of this year we had the chance to finally have our questions answered when we attended Nancy Lessin's workshop, "Ain't Misbehavin, Confronting Managements Blame-the-Worker Safety Programs."

Ms. Lessin has a career that spans more than 30 years working towards real safety for working men and women. She is employed by the United Steel Workers, Tony Mazzocchi Center for Safety, Health and Environmental Education. Ms. Lessin pulled back the curtain to reveal the awful truth behind UP's TSC program and showed us what the real motives are, and they are in no way about worker safety!

Most Effective
1. Elimination or Substitution

2. Engineering Controls
(Safeguard technology)

3. Warnings

4. Training and Procedures
(Administrative Controls)

Least Effective
5. Personal Protective Equipment

There is one crucial point to remember when talking about injuries in the workplace, "All injuries and illnesses are the results of exposure to hazards. There are no exceptions!" With this statement Ms. Lessin opened our eyes and thus began our education on BBS programs.

Safety professionals agree that using the "Hierarchy of Controls" is an effective way to resolving safety and health problems. The consequence of a BBS program like TSC turns the "Hierarchy of Controls" upside down and relies on the least effective methods of preventing injury to workers. TSC also co-opts union members and uses them as tools of the company to run a built-in union busting component and the carriers know this. Union members would be observing and reporting on their union brothers and sisters as part of TSC process and turning in those reports to the carrier.

The TE&Y employees who run TSC in Tucson have the perk of air conditioned offices, full time OS status and a wonderful 9 to 5 workday and access to "the back office." You may have heard of many other locals who love TSC and are behind it. Well, it is no wonder, as the seductiveness of being in full time OS status instead of being on-call or working a midnight switch job is simply too alluring for some.

Upon returning from the RWU founding convention, armed with the new found knowledge of TSC, RWU members went to work on a campaign to fight it. RWU kicked off a "Vote No on TSC" campaign with a workshop held in Tucson, AZ on May 20th. All union members were invited to view a video presentation of the workshop Ms. Lessin gave at the RWU founding convention. Participants in the workshop also received an informational packet on BBS programs and joined in on a question and answer discussion.

This was surely the flash point that started the real battle against TSC in Tucson. For the first time the trainmen and engineers of Tucson were shown the ugly truth about Total Safety Culture and what Union Pacific's true motives are. Pro-TSC "I Team" members were present at this meeting as well, paid to be there by the Union Pacific Railroad.

The July vote by Local 807 (which represents conductors) not to participate in TSC is the most recent event in the short life that TSC lived in Tucson within TE & Y. From the onset BLE&T Division 28 (representing engineers) and UTU Local 1800 (representing switchmen) did not participate in TSC. UTU Local 807 would decide on TSC participation by rank-and-file ballot vote. RWU's effort in defeating TSC was aided by the fact that on the heels of the July vote a letter from the Brotherhood of Railway Carmen division instructed all Unit 320 local chairmen that all participation in TSC was strictly voluntary. In a letter written on May 14th International Representative L.C. Bauman further stated, "Effective with this letter my office will no longer participate in Total Safety Culture." RWU efforts were further buttressed in a June 19th letter written by BLE&T General Chairman D.W. Hannah to A.C. Hallberg, Director of Labor Relations at Union Pacific Railroad. The letter was also sent to all local chairmen, secretary/treasurers as well as the Division president, N.L. Pruitt, ND V.P. At the time there were a number of engineers and trainmen in the Tucson terminal in OS status (other service) that were being paid to do so by the company. These engineers and trainmen were on the TSC "I" Team, "I" being short for implementation. Mr. Hannah's letter stated in part, "regarding the use of engineers as "safety captains" or any other name or positions not covered by the existing agreement(s) with the general committee." Mr. Hannah stated that, "this is to advise that when engineers leave the service of the Carrier as an engineer, then performs work in another position not covered by the agreement covering engineers and not protected by the leave of absence agreement, when and if the employee returns to work as an engineer his/her seniority will be at the bottom of the respective engineers seniority roster at the locations where he/she returns to work and will be treated as a newly promoted engineer."

The message was clear, the BLE&T did not want its membership co-opted by the carrier and participation in TSC was out. Upon receipt of D.W. Hanna's letter, BLE&T Division 28 Local chairman James H. Booth III informed UTU-E Local 807's Local Chairman Tony M. Trejo that the engineers within his local had seven days to, "return to active status as full-time locomotive engineers." Soon after this letter those engineers participating resigned from the TSC "I" Team.

At this point in the battle against TSC the message was very clear. There were no unions on the property in Tucson participating in TSC and UTU Local 807 was set to vote on whether or not their members would participate. Now that the leadership of Local 807 had been educated about the realty of TSC and were backed by the knowledge that the Carmen, BLE&T, UTU Local 1800 switchmen and the UTU-E 807 engineers were off of the "I" team a core group within UTU 807 acted.

Funds were raised for a mailer and in a letter to all members of UTU Local 807 ten elected officials within the local urged their members to "Vote no on TSC." The effort worked and the members of UTU Local 807 voted down participation in TSC 4 to 1. This was by many accounts the first time in memory that the Local 807 decided not to have another program shoved down their member's throats. The members of UTU Local 807 stood up to the carrier and won a real victory. This is a victory not just for Local 807 but for all union members in the Tucson terminal.

No matter what your craft or terminal, if you work on the Union Pacific Railroad, TSC is certainly headed your way. In fact it may already be present in your terminal and members of your local may already be participating. RWU encourages you to take the time to look through the links at the end of this article and educate yourself on the true nature of TSC and what other unions have said about behavior based safety.

If your union local makes the decision to fight TSC/BBS in your terminal RWU has the material and an outline for you to fight and win your own battle. As railroaders we need a "union based" safety program that has the health and wellbeing of union members as the first order of business. We have known for generations now that what the working men and women on our nation's railroads want and what the carriers' desire are at opposite ends of the spectrum. The fight against TSC is a spectacular chance to create a union based safety program that truly has our interest in mind while building unity and solidarity amongst the members of not just your local union, but also amongst and between all the crafts in your respective terminal and property.
 


Here is what unions around the country have to say about Behavior Based Safety Programs

AFL-CIO Policy Resolution - Health & Safety "At the same time work restructuring and changes in employment are raising serious safety and health concerns, many employers are moving to shift responsibility for job injuries to workers by focusing on worker behavior instead of hazardous conditions. Across industries, a variety of programs are being implemented ... that provide incentives and awards to workers who do not report injuries, establish elaborate procedures for observing and documenting workers' behavior and "unsafe acts "while ignoring employer mismanagement and the root causes of injuries, institute policies to discipline and fire workers who are injured and impose drug testing for every worker who reports a job injury regardless of the cause.

"These programs and policies have a chilling effect on workers' reporting of symptoms, injuries and illnesses, which can leave workers' health and safety problems untreated and underlying hazards uncorrected. Moreover, these programs frequently are implemented unilaterally by employers, pitting worker against worker and undermining union efforts to address hazardous workplace conditions through concerted action.

"The AFL-CIO opposes employer programs and policies that shift responsibility for worker safety by focusing on worker behavior instead of workplace hazards and employer mismanagement and that create disincentives to reporting injuries or hazards. We believe such practices undermine worker protection."

United Food and Commercial Workers "Because they often require employees to critique each other's work practices, behavior based safety programs generate fear and conflict amongst members. By shifting the focus away from workplace hazards, such programs leave significant safety and health problems unaddressed."

Transportation Workers Union of America "Behavior based safety programs generate fear, institutionalize the use of low level controls over higher level engineering controls, create conflict between workers and discourage the reporting of injuries and illnesses and drive problems underground and have no place in a health and safety program."

United Auto Workers "Unfortunately, behavior-based safety programs are just a retread of old outdated ideas and strategies that have never been proven affective. Other managers are interested in behavior based safety because they realize this approach shifts responsibility for health and safety to their workers and does not require significant change in the management system. They understand that the emphasis will be on changing the worker and holding the worker responsible for injuries and illnesses."

United Steel Workers "Behavior-based safety programs attempt to change worker behavior. What we have found is that the workplaces using these programs are much more likely not to address the hazards that are in fact the root cause of worker injury, illness and death. At a behavioral safety workplace, hazards often do not get identified; and even when identified, do not get fixed. Workers receive feedback from observers that encourages them to work more safely around a hazard, but the hazard itself does not get eliminated or controlled. As long as the hazard remains, the potential for injury or illness remains."

Oil, Chemical and Atomic Workers International "The basic premise of behavior modification programs is that the primary cause of accidents is worker error. This blame-the-victim concept provides little opportunity for effective accident prevention. Behavior modification does not focus on the fundamental safety problems that we face."

Thomas Creswell, "Thoughts on Behavior-Based Safety Approaches," The Communiqué, National Safety Management Society, Nov. 1997 "Back in my days as a general manager, I kicked more behavioral scientists out of my facilities than you can shake a stick at. I would not let them come in and screw up my work force. Behavioral scientists usually have a very limited work experience and can do more damage to an organization in a day or a week than you can straighten out in 10 years. I have experienced it, I've seen it. I don't feel bad for these guys for cashing in on their education but I wouldn't give them 15 cents to conduct a class for me on anything."

Links to information on behavior based safety:


 BLET      Teamsters     Teamsters Rail Conference     Union Pacific     MyUP

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This is only a informational website only. Information and statements contained on this web site has been provided for the benefit of BLET Division 333 Members. The Brotherhood of Locomotive Engineers and Trainmen, Division 333 and this webmaster are not liable for discrepancies, omissions, opinions, whether expressed, implied, false or misleading content. All content © 2008 Brotherhood of Locomotive Engineers and Trainmen Division 333.